Privacy policy

Dowlais Group Plc ("Dowlais") is committed to protecting the privacy of the personal data that is provided to us or collected by us during the course of business as well as the personal data that we receive from visitors to the website under the domain name www.dowlais.com (the "Site").

Dowlais is the data controller and responsible for any personal data provided to us, as described in this Privacy Policy, for the purposes of the General Data Protection Regulation 2016/679 and the UK Data Protection Act 2018 (together, "EU Data Protection Law").

The scope of this Privacy Policy

This Privacy Policy applies in the following circumstances:

• when you visit the Site;
• when you contact Dowlais by email or telephone using the contact details on the Site; and/or
• when you submit information to Dowlais using an online form contained on the Site.

The Information we collect about you

This section explains how Dowlais collects personal data about you, the types of personal data Dowlais may collect, how it may be used, who it may be shared with and how long it will be kept:

• Visitors to our Site

Dowlais does not collect any personal information about general users of the Site. Dowlais uses cookies to enhance users’ experience of using the website, but these do not identify personal information about the user.  Please see Dowlais’ Cookie Policy for information about this use of cookies.

• People who contact us by email or telephone using the contact details on the Site

If you contact Dowlais by email, we will collect your name, email address, the subject of your enquiry and any personal data contained in the message section of your enquiry. Dowlais will use this personal data to consider and respond to your enquiry.

If you contact us by telephone, Dowlais may collect your name, contact details (such as telephone number or email address), the subject of your enquiry and any other personal data that you provide to us that is relevant to your enquiry. Dowlais will use this personal data to consider and respond to your enquiry.

If you are contacting us in respect of media relations, we will use your personal data to consider and respond to your enquiry and this information will be passed to our external media relations advisor for this purpose.

Dowlais processes this personal data on the basis of our legitimate interest of dealing with your enquiry. Depending on the subject of your enquiry, it may also be necessary for us to use your personal data to comply with a legal obligation relating to how we manage our business or our relationship with you.

Dowlais will keep our copy of your personal data held for this purpose until the discussion of the subject matter of your enquiry has come to an end and we no longer need to comply with a legal obligation that requires us to retain this personal data. We will delete our copy of this personal data 24 months from the end of our discussions with you although we may retain a record of the existence of the enquiry, to the extent and for so long as we are required to do so by law.

• Submitting information using an online form contained on the Site

If you contact us by using an online form contained on the Site, Dowlais will collect your shareholder reference number and any other personal information requested in the form such as your name and email address as applicable, the subject of your enquiry, query or message (“message”), and any personal data contained in your message.  Dowlais will use this personal data to consider and respond to your message.

Dowlais processes this personal data on the basis of our legitimate interest of dealing with your message. Depending on the subject of your message, it may also be necessary for Dowlais to use your personal data to comply with a legal obligation relating to how we manage our business or our relationship with you.

Dowlais will keep our copy of your personal data held for this purpose until the discussion of the subject matter of your enquiry has come to an end and Dowlais no longer needs to comply with a legal obligation that requires us to retain this personal data. We will delete our copy of this personal data 24 months from the end of our discussions with you although we may retain a record of the existence of the enquiry, to the extent and for so long as we are required to do so by law.

• Disclosures of your personal data

If you are contacting us in respect of media relations, your personal data will be passed to our external media relations advisor to use for the purpose of dealing with your enquiry.

We require all such third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your rights

Under certain circumstances, you have rights under EU Data Protection Law in relation to your personal data that Dowlais processes within the scope of this Privacy Policy.  These rights are:

• to request access to your personal data;
• to ask for your personal data to be rectified where that personal data is inaccurate;
• to ask for your personal data to be erased;
• to restrict or object to the processing of your personal data by asking for the processing of that personal data to be restricted or stopped;
• to receive a copy of the personal data that you have provided to us in a structured, commonly used and machine readable format so that you can share it with others; and
• to withdraw your consent to the processing of your personal data at any time, where our processing is based on your consent.

To exercise any of these rights, please contact us by writing to:

The General Counsel
Dowlais Group plc
2nd Floor Nova North
11 Bressenden Place
 London
SW1E 5BY
United Kingdom

You also have the right to make a complaint to the UK Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection issues (www.ico.org.uk), about the manner in which we process your personal data. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

How to contact us

For any enquiries relating to this Privacy Policy or how we use information collected from the Site, please contact us by writing to us at:

The General Counsel
Dowlais Group plc
2nd Floor Nova North
11 Bressenden Place
 London
SW1E 5BY
United Kingdom

Changes to this Privacy Policy

Dowlais may make changes to this Privacy Policy at any time without notice to you.  Any changes made to this Privacy Policy in the future will be posted on this page and will be immediately effective upon the posting of the updated Privacy Policy, unless otherwise stated.  Where the Privacy Policy is changed to reflect a new way Dowlais may use personal data which we have not told you about before, Dowlais will not use your personal data collected before that change, unless we notify you in advance.